Hyatt Place Ottawa West

I really enjoyed my stay at this hotel. It was clean, modern, and well-maintained. The breakfast was delicious, and I appreciated being able to share food with my 7-month-old baby (without salt). They also provided a crib for my baby, which was ready in the room when we arrived—a very thoughtful detail. They were very welcoming to my two small dogs, even providing water in the lobby for them, which was a nice touch. The parking was convenient, and the location was fairly good, close to the highway. Plus, there’s an excellent restaurant just across the street that I loved. The only downside was the bed—the mattress was extremely soft, so I wasn’t able to sleep properly.

We loved everything about the hotel. It was a high end, clean, comfortable hotel. The beds were great, the wifi was fast, there were food and drinks available for purchase and the rainshower was perfect after a long drive! They accidentally double charged our pet fee and refunded us even after our trip was over. It was a friendly team wanting to help at Hyatt Place. There were tv channels but no streaming services available on them (to my capabilities).

Hyatt Place Ottawa West is one of the best hotels we’ve stayed at, offering superb value for money. The location is fantastic, situated in a safe area with plenty of shops and amenities nearby. The staff were outstanding—the manager and team were incredibly friendly, helpful, and made us feel very welcome. We also appreciated that they honored our request for rooms facing the front, giving us a great view and beautiful sunlight during our stay. The entire hotel experience was great, with clean, spacious rooms and convenient parking around the property. We absolutely loved our stay here and highly recommend it!

The hotel looked new. It is tastefully decorated. The staff is friendly. I especially liked Joseph. He was so busy keeping the hotel clean. He is also very nice and helpful.

I recently stayed at Hyatt Hotel Ottawa West and overall was good. The staff was courteous and the room was clean and comfortable, which made for a pleasant stay.